Service – Southern Style

Jun 01, 2014

Southern Ocean Lodge has been voted #2 in Australia in the TripAdvisor Travellers’ Choice Exceptional Service Awards, as well as #12 in the South Pacific region.
 
Entering the aptly named Great Room at Southern Ocean Lodge is less like arriving at a hotel than at a particularly fabulous private home, where house guests are welcomed on a first-name basis and treated to superb hospitality throughout their stay.  Needs are anticipated; guest preferences are stored away in the collective staff memory.  It’s that very fine balance between being highly trained in personal service but knowing it’s not always necessary to fuss and flutter.  Far more important just to be there, ready to respond to whatever wishes guests may have.  And, in the case of Southern Ocean Lodge, often to anticipate those wishes even before guests have articulated them.  It’s not exactly mind-reading; it’s just that sometimes, the team can be so perceptive, it’s as though they know you better than you know yourself.
 
The TripAdvisor Awards are based on the ratings of thousands of people who posted reviews on the travel site over the past year.  The Baillie Lodges service ethos is renowned for being as sharp as it is warm and the accolade is a fitting tribute to the fantastic lodge team.

To book visit the Southern Ocean Lodge website or call the Southern Ocean Lodge reservations team on +61 2 9918 4355


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Jun 24, 2024 | Chelsee Lowe for Travel Age West, speaks to Craig Bradbery, COO of Baillie Lodges and … More »

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Jul 30, 2024 | Gourmet Traveller announces its Editors’ picks for Nine of the best remote luxury retreats in Australia, six of them are … More »

Jul 30, 2024 | Gourmet Traveller announces its Editors’ picks for Nine of the best remote luxury retreats in … More »

Jul 30, 2024 | Gourmet Traveller announces its Editors’ picks for Nine of the best remote luxury retreats in Australia, six of them are Luxury Lodges of Australia. More »

Jul 31, 2024 | Carolyn Beasley for The Straits Times explores how Arkaba, The Louise, and Southern Ocean Lodge are evolving in response to … More »

Jul 31, 2024 | Carolyn Beasley for The Straits Times explores how Arkaba, The Louise, and Southern Ocean Lodge … More »

Jul 31, 2024 | Carolyn Beasley for The Straits Times explores how Arkaba, The Louise, and Southern Ocean Lodge are evolving in response to environmental challenges. More »

Aug 05, 2024 | Southern Ocean Lodge and Capella Lodge included in the 50 Greatest Luxury Hotels on Earth 2024 by Mark Ellwood and … More »

Aug 05, 2024 | Southern Ocean Lodge and Capella Lodge included in the 50 Greatest Luxury Hotels on Earth … More »

Aug 05, 2024 | Southern Ocean Lodge and Capella Lodge included in the 50 Greatest Luxury Hotels on Earth 2024 by Mark Ellwood and Christopher Cameron for the Robb Report. More »

Aug 19, 2024 | Madelin Tomelty for Luxury Travel discovers the refined allure of Southern Ocean Lodge, a sanctuary located dramatically atop the rugged … More »

Aug 19, 2024 | Madelin Tomelty for Luxury Travel discovers the refined allure of Southern Ocean Lodge, a sanctuary … More »

Aug 19, 2024 | Madelin Tomelty for Luxury Travel discovers the refined allure of Southern Ocean Lodge, a sanctuary located dramatically atop the rugged limestone cliffs of Kangaroo Island. More »

Aug 22, 2024 | Emma McCallum, writing for Forbes Australia, lists ten of the most exclusive private holiday destinations in Australia and New Zealand … More »

Aug 22, 2024 | Emma McCallum, writing for Forbes Australia, lists ten of the most exclusive private holiday destinations … More »

Aug 22, 2024 | Emma McCallum, writing for Forbes Australia, lists ten of the most exclusive private holiday destinations in Australia and New Zealand for executives, notably, five of these elite belong to Luxury Lodges of Australia. More »

Aug 22, 2024 | Christine Chitnis for Condé Nast Traveler delves into how Southern Ocean Lodge has made remarkable progress in regenerative planting, reflecting … More »

Aug 22, 2024 | Christine Chitnis for Condé Nast Traveler delves into how Southern Ocean Lodge has made remarkable … More »

Aug 22, 2024 | Christine Chitnis for Condé Nast Traveler delves into how Southern Ocean Lodge has made remarkable progress in regenerative planting, reflecting its commitment to the environment and sustainability. More »

Aug 27, 2024 | Baillie Lodges unveils a commissioned documentary called ‘Sunshine Rising’ that charts the course of the recreation of its flagship property, … More »

Aug 27, 2024 | Baillie Lodges unveils a commissioned documentary called ‘Sunshine Rising’ that charts the course of the … More »

Aug 27, 2024 | Baillie Lodges unveils a commissioned documentary called ‘Sunshine Rising’ that charts the course of the recreation of its flagship property, Southern Ocean Lodge on Kangaroo Island. More »

Sep 03, 2024 | Carolyn Beasley for Post Magazine returns to Southern Ocean Lodge on Kangaroo Island, exploring how the once-ravaged landscape has revived … More »

Sep 03, 2024 | Carolyn Beasley for Post Magazine returns to Southern Ocean Lodge on Kangaroo Island, exploring how … More »

Sep 03, 2024 | Carolyn Beasley for Post Magazine returns to Southern Ocean Lodge on Kangaroo Island, exploring how the once-ravaged landscape has revived and local establishments have emerged more resilient. More »

Sep 11, 2024 | Amy Landsey writing for Top Hotel Projects News announces Robyn Bautovich as the newly appointed General Manager at Southern Ocean … More »

Sep 11, 2024 | Amy Landsey writing for Top Hotel Projects News announces Robyn Bautovich as the newly appointed … More »

Sep 11, 2024 | Amy Landsey writing for Top Hotel Projects News announces Robyn Bautovich as the newly appointed General Manager at Southern Ocean Lodge. More »

Sep 12, 2024 | The Telegraph UK Hotel Awards announces their inaugural list of the 50 best hotels worldwide, including Southern Ocean Lodge and … More »

Sep 12, 2024 | The Telegraph UK Hotel Awards announces their inaugural list of the 50 best hotels worldwide, … More »

Sep 12, 2024 | The Telegraph UK Hotel Awards announces their inaugural list of the 50 best hotels worldwide, including Southern Ocean Lodge and qualia on the prestigious list. More »

Nov 03, 2023 | Lonely Planet has unveiled its top destinations to visit with the release of Lonely Planet’s Best in Travel 2024. More »

Nov 03, 2023 | Lonely Planet has unveiled its top destinations to visit with the release of Lonely Planet’s … More »

Nov 03, 2023 | Lonely Planet has unveiled its top destinations to visit with the release of Lonely Planet’s Best in Travel 2024. More »

Nov 13, 2023 | The wait is almost over as Southern Ocean Lodge prepares to reopen on the 6th of December 2023. More »

Nov 13, 2023 | The wait is almost over as Southern Ocean Lodge prepares to reopen on the 6th … More »

Nov 13, 2023 | The wait is almost over as Southern Ocean Lodge prepares to reopen on the 6th of December 2023. More »

Nov 15, 2023 | Imogen Eveson for Australian Traveller discovers the evolution of domestic travel since 2005 and how Luxury Lodges of Australia played … More »

Nov 15, 2023 | Imogen Eveson for Australian Traveller discovers the evolution of domestic travel since 2005 and how … More »

Nov 15, 2023 | Imogen Eveson for Australian Traveller discovers the evolution of domestic travel since 2005 and how Luxury Lodges of Australia played a part. More »

Nov 02, 2023 | Becca Hensley for Travel Curator, discovers the most unforgettable wildlife adventures in Australia and New Zealand. More »

Nov 02, 2023 | Becca Hensley for Travel Curator, discovers the most unforgettable wildlife adventures in Australia and New … More »

Nov 02, 2023 | Becca Hensley for Travel Curator, discovers the most unforgettable wildlife adventures in Australia and New Zealand. More »

Nov 22, 2023 | Conde Nast Traveler and Travel + Leisure announce their top places for 2024 and Kangaroo Island is in the spotlight. More »

Nov 22, 2023 | Conde Nast Traveler and Travel + Leisure announce their top places for 2024 and Kangaroo … More »

Nov 22, 2023 | Conde Nast Traveler and Travel + Leisure announce their top places for 2024 and Kangaroo Island is in the spotlight. More »

Dec 08, 2023 | Epitomising the Luxury Lodges of Australia ethos of blending location, luxury and experience with hospitality, community, and sustainability. More »

Dec 08, 2023 | Epitomising the Luxury Lodges of Australia ethos of blending location, luxury and experience with hospitality, … More »

Dec 08, 2023 | Epitomising the Luxury Lodges of Australia ethos of blending location, luxury and experience with hospitality, community, and sustainability. More »

Dec 04, 2023 | Brooke Turner of Good Weekend tells the incredibly inspiring story of how Baillie Lodges flagship property Southern Ocean Lodge has been rebuilt. More »

Dec 04, 2023 | Brooke Turner of Good Weekend tells the incredibly inspiring story of how Baillie Lodges flagship property Southern … More »

Dec 04, 2023 | Brooke Turner of Good Weekend tells the incredibly inspiring story of how Baillie Lodges flagship property Southern Ocean Lodge has been rebuilt. More »

Dec 14, 2023 | The unwavering commitment to rebuilding one of Australia’s most iconic luxury properties, Southern Ocean Lodge has been rediscovered by Everett … More »

Dec 14, 2023 | The unwavering commitment to rebuilding one of Australia’s most iconic luxury properties, Southern Ocean Lodge … More »

Dec 14, 2023 | The unwavering commitment to rebuilding one of Australia’s most iconic luxury properties, Southern Ocean Lodge has been rediscovered by Everett Potter for Forbes. More »

Dec 14, 2023 | Meet Kangaroo Island’s award-winning Australian assemblage artist who is behind the significant new artworks destined for the new Southern Ocean … More »

Dec 14, 2023 | Meet Kangaroo Island’s award-winning Australian assemblage artist who is behind the significant new artworks destined … More »

Dec 14, 2023 | Meet Kangaroo Island’s award-winning Australian assemblage artist who is behind the significant new artworks destined for the new Southern Ocean Lodge. More »

Mar 11, 2018 | 为了以无比舒适的方式体验南澳的无限荒原 writes Helen Anderson. 连续在弗林德斯山脉和袋鼠岛的海边悬崖徒步。 More »

Mar 11, 2018 | 为了以无比舒适的方式体验南澳的无限荒原 writes Helen Anderson. 连续在弗林德斯山脉和袋鼠岛的海边悬崖徒步。 More »

Mar 11, 2018 | 为了以无比舒适的方式体验南澳的无限荒原 writes Helen Anderson. 连续在弗林德斯山脉和袋鼠岛的海边悬崖徒步。 More »

Dec 30, 2023 | Longitude 131 has been voted in the top 50 best luxury hotels for 2023 by the prestigious Robb Report. More »

Dec 30, 2023 | Longitude 131 has been voted in the top 50 best luxury hotels for 2023 by … More »

Dec 30, 2023 | Longitude 131 has been voted in the top 50 best luxury hotels for 2023 by the prestigious Robb Report. More »

Mar 30, 2018 | Jane Reddy explores Kangaroo Island, including a stay at Southern Ocean Lodge. More »

Mar 30, 2018 | Jane Reddy explores Kangaroo Island, including a stay at Southern Ocean Lodge. More »

Mar 30, 2018 | Jane Reddy explores Kangaroo Island, including a stay at Southern Ocean Lodge. More »

May 21, 2018 | Why Kangaroo Island should occupy a place on your travel to-do list, including a stay at Southern Ocean Lodge. More »

May 21, 2018 | Why Kangaroo Island should occupy a place on your travel to-do list, including a stay … More »

May 21, 2018 | Why Kangaroo Island should occupy a place on your travel to-do list, including a stay at Southern Ocean Lodge. More »

Apr 19, 2023 | Discover the privacy and leisure of a villa within a Luxury Lodge for your next celebration escape with friends. More »

Apr 19, 2023 | Discover the privacy and leisure of a villa within a Luxury Lodge for your next … More »

Apr 19, 2023 | Discover the privacy and leisure of a villa within a Luxury Lodge for your next celebration escape with friends. More »

Jan 12, 2021 | While international travel is off the agenda, many tourism operators are having to take a ­locals-only approach. More »

Jan 12, 2021 | While international travel is off the agenda, many tourism operators are having to take a … More »

Jan 12, 2021 | While international travel is off the agenda, many tourism operators are having to take a ­locals-only approach. More »

Nov 21, 2022 | The Times UK points to what's hot in the world of travel - luxury villas around Australia. More »

Nov 21, 2022 | The Times UK points to what's hot in the world of travel - luxury villas … More »

Nov 21, 2022 | The Times UK points to what's hot in the world of travel - luxury villas around Australia. More »

Dec 03, 2021 | Journalist Susan Kurosawa interviews Hayley & James Baillie on their luxury lodge legacy. More »

Dec 03, 2021 | Journalist Susan Kurosawa interviews Hayley & James Baillie on their luxury lodge legacy. More »

Dec 03, 2021 | Journalist Susan Kurosawa interviews Hayley & James Baillie on their luxury lodge legacy. More »

May 02, 2023 | News of the reopening of Southern Ocean Lodge features in a recent article by the Australian Jewish News. More »

May 02, 2023 | News of the reopening of Southern Ocean Lodge features in a recent article by the … More »

May 02, 2023 | News of the reopening of Southern Ocean Lodge features in a recent article by the Australian Jewish News. More »

Dec 03, 2022 | TTG looks at the all-inclusive Luxury Lodge stays and experiences to tempt travellers to stay even longer. More »

Dec 03, 2022 | TTG looks at the all-inclusive Luxury Lodge stays and experiences to tempt travellers to stay … More »

Dec 03, 2022 | TTG looks at the all-inclusive Luxury Lodge stays and experiences to tempt travellers to stay even longer. More »

Jul 23, 2021 | 18 months on from the summer bushfire of 2020, the Southern Ocean Lodge site on the wildly beautiful coast of … More »

Jul 23, 2021 | 18 months on from the summer bushfire of 2020, the Southern Ocean Lodge site on … More »

Jul 23, 2021 | 18 months on from the summer bushfire of 2020, the Southern Ocean Lodge site on the wildly beautiful coast of Kangaroo Island has been cleared. More »

Jan 03, 2023 | Southern Ocean Lodge's 'SOL2.0' features in the Independent UK’s roundup of hot hotel openings for 2023. More »

Jan 03, 2023 | Southern Ocean Lodge's 'SOL2.0' features in the Independent UK’s roundup of hot hotel openings for … More »

Jan 03, 2023 | Southern Ocean Lodge's 'SOL2.0' features in the Independent UK’s roundup of hot hotel openings for 2023. More »

Sep 20, 2021 | Travel + Luxury salutes the 50 innovators who have transformed luxury holidays here and abroad. More »

Sep 20, 2021 | Travel + Luxury salutes the 50 innovators who have transformed luxury holidays here and abroad. … More »

Sep 20, 2021 | Travel + Luxury salutes the 50 innovators who have transformed luxury holidays here and abroad. More »

Jan 17, 2023 | The Weekend Australian Travel + Luxury reports sole-use villas within lodges is the most significant trend. More »

Jan 17, 2023 | The Weekend Australian Travel + Luxury reports sole-use villas within lodges is the most significant … More »

Jan 17, 2023 | The Weekend Australian Travel + Luxury reports sole-use villas within lodges is the most significant trend. More »

Jan 23, 2023 | Business Events Australia highlight Lizard Island, qualia and Southern Ocean Lodge as luxurious island destinations for incentive programs. More »

Jan 23, 2023 | Business Events Australia highlight Lizard Island, qualia and Southern Ocean Lodge as luxurious island destinations … More »

Jan 23, 2023 | Business Events Australia highlight Lizard Island, qualia and Southern Ocean Lodge as luxurious island destinations for incentive programs. More »

Jan 19, 2023 | The Australian includes Southern Ocean Lodge in a raft of notable hotel debuts launching this year. More »

Jan 19, 2023 | The Australian includes Southern Ocean Lodge in a raft of notable hotel debuts launching this … More »

Jan 19, 2023 | The Australian includes Southern Ocean Lodge in a raft of notable hotel debuts launching this year. More »

Jan 11, 2022 | The Advertiser shares artist renderings as Southern Ocean Lodge’s rebuild after the KI bushfire starts next month. More »

Jan 11, 2022 | The Advertiser shares artist renderings as Southern Ocean Lodge’s rebuild after the KI bushfire starts … More »

Jan 11, 2022 | The Advertiser shares artist renderings as Southern Ocean Lodge’s rebuild after the KI bushfire starts next month. More »

Feb 03, 2023 | The Australian Financial Review features Cape Lodge and Southern Ocean Lodge in 25 ways to feed your wanderlust at home … More »

Feb 03, 2023 | The Australian Financial Review features Cape Lodge and Southern Ocean Lodge in 25 ways to … More »

Feb 03, 2023 | The Australian Financial Review features Cape Lodge and Southern Ocean Lodge in 25 ways to feed your wanderlust at home in Australia. More »

Feb 22, 2022 | South Australia is buzzing with the news that the rebuild of Southern Ocean Lodge on Kangaroo Island has officially commenced. More »

Feb 22, 2022 | South Australia is buzzing with the news that the rebuild of Southern Ocean Lodge on … More »

Feb 22, 2022 | South Australia is buzzing with the news that the rebuild of Southern Ocean Lodge on Kangaroo Island has officially commenced. More »

Feb 24, 2022 | Travel Weekly reports the rebuilding of Southern Ocean Lodge has commenced in a sod-turning ceremony on the lodge’s original site … More »

Feb 24, 2022 | Travel Weekly reports the rebuilding of Southern Ocean Lodge has commenced in a sod-turning ceremony … More »

Feb 24, 2022 | Travel Weekly reports the rebuilding of Southern Ocean Lodge has commenced in a sod-turning ceremony on the lodge’s original site on Kangaroo Island’s remote southwest coast. More »

Feb 06, 2023 | Southern Ocean Lodge listed in The Points Guy as one of the 40 most exciting new hotels opening this year. More »

Feb 06, 2023 | Southern Ocean Lodge listed in The Points Guy as one of the 40 most exciting … More »

Feb 06, 2023 | Southern Ocean Lodge listed in The Points Guy as one of the 40 most exciting new hotels opening this year. More »

Feb 18, 2022 | Today, the Southern Ocean Lodge rebuild officially commences with turning of the sod ceremony on Kangaroo Island. More »

Feb 18, 2022 | Today, the Southern Ocean Lodge rebuild officially commences with turning of the sod ceremony on … More »

Feb 18, 2022 | Today, the Southern Ocean Lodge rebuild officially commences with turning of the sod ceremony on Kangaroo Island. More »

Jan 11, 2023 | The Australian features Southern Ocean Lodge in '6 Luxury Hotel Openings Worth Travelling For In 2023. More »

Jan 11, 2023 | The Australian features Southern Ocean Lodge in '6 Luxury Hotel Openings Worth Travelling For In … More »

Jan 11, 2023 | The Australian features Southern Ocean Lodge in '6 Luxury Hotel Openings Worth Travelling For In 2023. More »

Jan 13, 2023 | Coming in at number 7 in the New York Times '52 Places for Travellers to Visit in 2023' is Southern … More »

Jan 13, 2023 | Coming in at number 7 in the New York Times '52 Places for Travellers to … More »

Jan 13, 2023 | Coming in at number 7 in the New York Times '52 Places for Travellers to Visit in 2023' is Southern Ocean Lodge on South Australia's wildlife haven, Kangaroo Island. More »

Feb 12, 2023 | The Weekend Australian features Southern Ocean Lodge in an insightful story about the destruction and recreation of the K.I luxury … More »

Feb 12, 2023 | The Weekend Australian features Southern Ocean Lodge in an insightful story about the destruction and … More »

Feb 12, 2023 | The Weekend Australian features Southern Ocean Lodge in an insightful story about the destruction and recreation of the K.I luxury lodge. More »

Mar 17, 2023 | TIME has named South Australia’s Kangaroo Island as one of 50 extraordinary travel destinations around the world for 2023. More »

Mar 17, 2023 | TIME has named South Australia’s Kangaroo Island as one of 50 extraordinary travel destinations around … More »

Mar 17, 2023 | TIME has named South Australia’s Kangaroo Island as one of 50 extraordinary travel destinations around the world for 2023. More »

Apr 13, 2023 | Glam Adelaide reports on the highly anticipated reopening of the redesigned Southern Ocean Lodge. More »

Apr 13, 2023 | Glam Adelaide reports on the highly anticipated reopening of the redesigned Southern Ocean Lodge. More »

Apr 13, 2023 | Glam Adelaide reports on the highly anticipated reopening of the redesigned Southern Ocean Lodge. More »

Jun 05, 2023 | Ocean magazine recommends readers to personally experience the exceptional beauty and allure of Southern Ocean Lodge. More »

Jun 05, 2023 | Ocean magazine recommends readers to personally experience the exceptional beauty and allure of Southern Ocean … More »

Jun 05, 2023 | Ocean magazine recommends readers to personally experience the exceptional beauty and allure of Southern Ocean Lodge. More »

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