Reservations Manager - Coles Bay Tasmania

Saffire Freycinet, Tasmania’s globally acclaimed coastal sanctuary offers sophisticated luxury in an unparalleled location. It is a place of rejuvenation, enrichment, and relaxation – a property where career seeking hospitality professionals are truly valued. 

Are you a hospitality professional who relishes the opportunity to turn a guest’s experience into a perfect memory? Do you want to work in a picturesque location as part of a like-minded team working in earnest to deliver truly warm and engaging personal service? Are you looking for a property to work with where your past experience is recognised, celebrated and nurtured? 

Saffire Freycinet is currently seeking an exceptional Reservations Manager to join our talented team. Reporting directly to the General Manager, the successful applicant will be required to manage all elements of our direct, agent and wholesale reservations on a daily basis. They will be responsible for creating a truly world-class pre stay experience, and ensuring that the guests are seamlessly transitioned to property. The incumbent will bring with them a sound knowledge of reservations with an excellent understanding of systems and efficient workflow processes. Although not essential, experience within other luxury lodges or events would be highly advantageous. The Reservations Manager will also require:

• Highly developed organisational skills and a fine eye for detail,  
• An advanced level of general computer literacy including intermediate/advance knowledge of the Microsoft Office suite and Property Management Systems (preferred),  
• Proven leadership skills, with the ability to lead by example and an ongoing commitment to team development,  
• Strong interpersonal and communication skills that can be tailored to a variety of internal and external stakeholders, and 
• Well experienced in a highly guest centric role and equipped with the ability to sell property experiences and services to exclusive, discerning guests. 

Awarded the Employer of Choice, we offer a range of employee benefits, including subsidised accommodation (if required), and promote an environment where values and team culture are of high importance. The successful candidate will have the opportunity to develop their skills and enjoy great working conditions, whilst enhancing your career opportunities. 

To apply, visit www.saffire-freycinet.com.au (careers section).  

If you require further information or have questions, please contact General Manager Ross Boobyer via email ross.boobyer@saffire-freycinet.com.au