Guest Services Agent - Kangaroo Island

Southern Ocean Lodge

Elevate your career with this rewarding opportunity for an Guest Services Agent to be part of the Southern Ocean Lodge re-opening team.

You have a passion for making everyone feel welcome and providing an outstanding guest experience.

This role will see you:

  • Meeting and greeting our discerning guests
  • Processing arrivals and departures
  • maintaining room accounts
  • Assisting with guest enquiries
  • Working on various administration tasks and generally being a pivotal point of contact for all guests.
  • Making Restaurant and Spa bookings
  • Scheduling the operations daily movements

What we’re looking for

  • Proven experience in a similar role
  • Impeccable presentation and phone manner
  • Outstanding guest relations and communication skills
  • Flair for organisation with an eye for detail
  • Ability to work under pressure and without supervision
  • Excellent word, Excel and Publisher skills
  • Ideally full current Australian Drivers License

Apply Now

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