Guest Service Agent - Daintree

Silky Oaks Lodge

This multi-faceted role will see you meeting and greeting our discerning guests, processing arrivals and departures, maintaining room accounts, assisting with guest enquiries, working on various administration tasks and generally being a pivotal point of contact for all guests.

You have a passion for making everyone feel welcome and providing an outstanding guest experience.

What we’re looking for

  • Proven experience in a similar role
  • Impeccable presentation and phone manner
  • Outstanding guest relations and communication skills
  • Flair for organisation with an eye for detail
  • Ability to work under pressure and without supervision
  • Excellent word, Excel and Publisher skills
  • Available to work on a rotating roster Monday to Sunday
  • Full current Australian Drivers License
  • Suggesting and booking tours
  • Arranging tranfsers
  • Handling enquiries from local operators
  • Making Restaurant and Spa bookings
  • Scheduling the operations daily movements

Apply Now

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