General Privacy Statement
You may visit the Luxury Lodges of Australia Ltd website without telling us who you are or revealing any personal information about yourself. However Luxury Lodges of Australia Ltd does give you the opportunity to provide to us some of your personal contact information in order to receive information from Luxury Lodges of Australia and its members. This information includes your name, email address and country of residence. We will only use this information for the purposes described in this policy statement.
Types of information collected
We may collect and hold personal information about you, that is, information that can identify you, such as your name, address, contact details and other information relevant to providing you with the services you are seeking, or someone else you know is seeking.
Purposes of collection
Generally, we will collect and use your personal information for one or more of the following reasons:
– providing information and services to you or someone else you know;
– processing an application you have made;
– undertaking various activities required by law;
– providing you with information about other services that may be of interest to you that we, our members and other organisations that we have affiliations with may offer,;
– providing you with promotional information about us, our members and other organisations that we have affiliations with;
– facilitating our internal business operations, including the fulfilment of any legal requirements; and
– analysing our services and customer needs with a view to developing new and/or improved services.
Methods of collection
Failure to provide information
If the personal information you provide to us is incomplete and/or inaccurate, we may be unable to provide you, or someone else you know, with the services you or they are seeking.
Links to other websites
Use and disclosure
Generally, we use and disclose personal information about you for the purposes for which it was collected. We may also disclose personal information about you to:
– our members and other organisations that we have affiliations with for the purposes of providing you with information about services and various promotions that might be of interest to you.
Storage of your personal information
We keep your personal information for as long as is reasonably necessary for the purposes for which it was collected. In any communication we send there will be the option for you to unsubscribe. We will actively review the personal data we hold and delete it securely, or in some cases anonymise it, when there is no longer a legal, business or consumer need for it to be retained.
We store your personal information in different ways, including on paper and in electronic form. We take commercially reasonable measures to ensure that your personal information is stored safely to protect it from misuse, loss, unauthorised access, modification or disclosure. These may include both electronic and physical security measures.
You may be entitled to access the personal information we hold about you, or request for this information to be deleted, upon making a written request. We will endeavour to provide you with access to the personal information requested within 30 days. We may charge you a reasonable fee for processing your request. We may decline a request for access to personal information where the Privacy Act requires us to do so. If, upon receiving access to your personal information or at any other time, you believe the personal information we hold about you is inaccurate, incomplete or out of date, please notify us immediately. We will take reasonable steps to correct the information so that it is accurate, complete and up to date.
Luxury Lodges of Australia Ltd
PO Box 748, Tanunda SA 5352
For more information about privacy in general, you can visit the Federal Privacy Commissioner’s website at www.privacy.gov.au