Careers

RESTAURANT MANAGER – qualia, Hamilton Island

Hamilton Island is seeking an experienced and passionate Restaurant Manager to lead front-of-house operations at qualia, our award-winning luxury resort. This is a unique opportunity for a seasoned hospitality leader with a luxury hotel or resort background to oversee a diverse, multi-venue dining offering and deliver exceptional guest experiences at one of Australia’s most prestigious destinations.

Nestled on the northern tip of Hamilton Island, qualia is home to multiple premium dining experiences, including two hatted restaurants, Pebble Beach and The Long Pavilion, alongside in-room dining and exclusive poolside service. In this role, you will work closely with the Food & Beverage Manager and Executive Chef to lead a sophisticated, multi-outlet operation, delivering seamless, world-class service across all guest touchpoints—from intimate dinners to bespoke events and weddings.

Why you’ll love working with us

• Lead in luxury – be part of one of Australia’s most prestigious multi-venue dining operations
• Live in paradise – work on the doorstep of the Great Barrier Reef
• Enjoy great perks – subsidised furnished staff accommodation, staff discounts inc. discounted gym membership
• Be part of a supportive team – join a vibrant hospitality community with strong career development opportunities

Where you’ll make an impact

• Overseeing the daily operations of multiple outlets, including two hatted restaurants, in-room dining and poolside service
• Delivering exceptional, personalised service across a range of luxury dining experiences
• Managing reservations, guest preferences and bespoke service requests across all venues
• Leading, mentoring and developing a high-performing front-of-house team across multiple service styles
• Driving operational excellence through strong coordination with kitchen, stewarding and bar teams
• Overseeing the planning and execution of exclusive events, private dining and weddings
• Managing financial performance, including budgets, labour costs, forecasting and stock control
• Ensuring compliance with brand standards, service protocols, hygiene and operational procedures

What we’re looking for

You’re a confident and experienced hospitality leader with a background in luxury hotels, resorts or multi-venue dining operations. You bring a strategic, hands-on approach and thrive in delivering seamless service across varied outlets while maintaining exceptional attention to detail.

To be successful, you’ll need:

• Proven experience managing multi-outlet food & beverage operations within a luxury hotel or resort environment
• Strong background in fine dining, à la carte and premium service styles
• Demonstrated leadership experience with a focus on team development and performance management
• Exceptional grooming, presentation and guest engagement skills
• Strong commercial acumen, including budgeting, cost control and revenue management
• Advanced problem-solving skills and the ability to perform under pressure
• Flexibility to work across varied shifts and rosters
• Minimum 12-month commitment with a desire to grow within the company
• Proficiency in Microsoft Office
• Current Driver’s Licence (Essential)
• RSA Certification (Essential)

Highly regarded:

• WSET or Sommelier accreditation
• Experience in a Luxury Lodge, Michelin Star or Hatted restaurant
• Diploma of Hospitality Management or equivalent
• Certificate IV in Assessment & Workplace Training or equivalent
• International luxury hotel or resort experience

About Hamilton Island

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.

A little island can do wonders – make your next career move one to remember. 

Capella Lodge - Lord Howe Island, NSW 

About the Role

Capella Lodge is inviting Expressions of Interest for our upcoming season commencing mid-August.

Set on the spectacular Lord Howe Island, Capella Lodge offers a refined, intimate guest experience surrounded by dramatic landscapes and pristine natural beauty. We are seeking passionate hospitality professionals to join our team across a range of roles for the new season.

Opportunities include:

• Housekeeping Attendants/Supervisor
• Lodge Attendants
• Chef de Partie

These roles are integral to delivering exceptional guest experiences, whether through immaculate presentation, personalised service or outstanding cuisine.

About You

You are a motivated hospitality professional who enjoys working in a team and delivering memorable guest experiences in a unique, remote setting.

You will ideally have:

• Previous experience in luxury hospitality, relevant to your chosen role
• A strong focus on guest service and attention to detail
• A positive, team-oriented approach
• Flexibility to work across a seasonal roster, including weekends
• A genuine interest in working in a remote island environment

About Us

Beckons is built around journeys of discovery for curious travelers seeking deeper connection to place, culture, and the natural world. Through a growing collection of lodges in some of the world’s most rare and remarkable destinations, the brand is guided by a regenerative approach to luxury travel, one that goes beyond sustainability to create positive, lasting impact for landscapes, wildlife, and the communities who call these places home.

The Beckons collection includes five award-winning properties in Australia, Southern Ocean Lodge on Kangaroo Island, Longitude 131° at Uluṟu-Kata Tjuṯa, Capella Lodge on Lord Howe Island, Silky Oaks Lodge at the Daintree Rainforest, The Louise in the Barossa Valley, while across the Tasman Sea in New Zealand lies the century-young Huka Lodge in Taupō. In the Americas, lodges include Clayoquot Wilderness Lodge on Canada’s Vancouver Island, and the wilds of Tierra Atacama and Tierra Patagonia in Chile.

Make the move to Tasmania

Living on Tasmania’s east coast, offers a refreshing lifestyle with real benefits. You’ll enjoy clean air, stunning natural scenery, and a relaxed pace of life that’s hard to find around Australia.  Whether you're into hiking, food, art, or simply want more balance in your life, Tasmania delivers a unique blend of career opportunity and lifestyle appeal, and the sense of community is strong and welcoming.

About Saffire Freycinet:

Saffire Freycinet is the world famous, award-winning, all-inclusive luxury resort, nestled in the heart of Tasmania’s stunning Freycinet National Park. A true gem of Coles Bay, Saffire offers the pinnacle of opulent accommodation in Australia, boasting a lavish set of 20 suites. Our guests indulge in unparalleled relaxation at our exquisite lodge, set against the breathtaking backdrop of Wineglass Bay.

Guests can relax in our world-class day spa and savour unforgettable culinary delights. Being nestled within Freycinet National Park, guests are granted exclusive access to some of Tasmania’s most stunning natural wonders, encouraged to embark on a guided hike through pristine wilderness, explore the secluded coves of Great Oyster Bay, or simply relax on your private balcony and soak up the panoramic views.

Our wonderful team who deliver this opulent experience with expertise also enjoy this breathtaking location with a host of benefits!

What you can expect from a day in this role:

As Spa Supervisor, you will work closely with the Spa Manager to support the daily operations of our luxurious spa. In this hands-on role, you'll help lead a team of skilled therapists, ensuring exceptional service standards and a seamless guest experience. Your responsibilities will include coordinating schedules, maintaining treatment quality, overseeing spa presentation and cleanliness, and delivering a range of treatments.

What you will bring to the role: 

• A Diploma in Beauty Therapy coupled with proven experience in a luxury spa, lodge, or similar setting

• Ideally, you’ll also bring experience in a senior therapist or supervisory role to support your leadership skills

• Strong interpersonal and leadership skills, with the ability to support and motivate a team

• Excellent attention to detail and a commitment to delivering high standards in both guest service and spa operations

• Confident in managing day-to-day responsibilities while escalating key issues to the Spa Manager

• Flexibility to work across a range of shifts, including weekends and holidays

• Driver’s licence and vehicle are essential

We’re seeking a committed team member who can grow with us and remain in the role for at least 12 months. This role suits someone who values stability, consistency, and professional development within a supportive, collaborative environment. Your long-term contribution will help maintain continuity, strengthen relationships, and support exceptional experiences for our guests and team.

What you can expect from us:

By joining the team at Saffire, you will gain exposure to working with inspiring industry mentors and gain the satisfaction knowing you are contributing to creating memorable guest experiences. This role is in a beautiful remote Tasmanian location, but still only a two-hour drive away from Hobart and Launceston.

Our staff have access to live in subsidised and fully furnished accommodation in Tasmania’s breathtaking Freycinet National Park which is located only 10 minutes' drive from holiday town, Coles Bay. You can also expect access to Wi-Fi, gym, and entertainment facilities at the employee accommodation site, as well as a complimentary meal on your shift.

You’ll also receive access to hundreds of discounts across many brands, helping you save on everyday expenses, including bills, fuel and groceries, fashion, restaurants, and entertainment.

Interested? Take the next steps:

We look forward to hearing from you, so click “Apply” and follow the steps to send us your resume and cover letter addressing what you will bring to the role.

For any further information, please contact Lauren Murfet, Talent Acquisition Advisor at:  lmurfet@federalgroup.com.au

To learn about working with one of the Federal Hospitality properties, explore our careers website at www.federalhospitalitycareers.com.au.

Longitude 131° - the luxury desert basecamp at Uluru-Kata Tjuta offers an essential experience of Australia’s spirited heartland in Beckons exclusive style. Nestled atop rust-red dunes, Longitude 131° overlooks Australia’s best-known natural icon, Uluru. This is glamping at its most luxurious.

Experiences Guide / Porter / Driver

We now require a professional, well-presented, enthusiastic and organised Experiences Guide / Porter to coordinate and host our exceptional activities program, whilst working with guest services as porter / driver as required.

The essential element of this role is delivering the ultimate itinerary for our guests. With a knowledge of and passion for natural history, indigenous culture, flora and fauna, a flair for guest interaction and exceptional presentation and organisational skills, you are integral to the experience of each and every guest.  Interpreting journeys through Uluru-Kata Tjuta National Park is just one of the amazing experiences you play host to.

To succeed in your application you will need:

• Appropriate tertiary qualifications and or significant experience within the hospitality/resort or eco-tourism industry
• Significant experience as a naturalist guide
• Senior First Aid (essential)
• Full unblemished NT driver's license, ability to obtain H-endorsement (essential)
• Heavy vehicle license MR/LR a great advantage
• Detailed knowledge of Australian native flora, fauna and ecology and keen interest in continuous learning
• Exceptional communication and presentation skills
• Strong organisational skills with attention to detail