Careers

The Role

Are you passionate about wellness and creating unforgettable guest experiences? Spicers Peak Lodge is seeking a dedicated and experienced Spa Therapist to join our team in a Full Time capacity. Nestled in the serene high country of Queensland, this is a rare opportunity to bring your skills to one of Australia’s most luxurious and tranquil retreats. If you’re ready to deliver exceptional treatments in a breathtaking setting, we’d love to hear from you.

About Spicers Peak Lodge

Perched atop a mountain on 8,000 acres in Queensland high country and just 90 minutes drive from Brisbane CBD, Spicers Peak Lodge offers an exclusive, intimate Australian wilderness lodge experience. The Lodge sits 1,100 metres above sea level with views across to the surrounding peaks. From untouched rainforest and rugged mountain escarpments to the pristine backdrop of World Heritage Listed national park and ancient volcanic regions, there is no shortage of unspoiled wilderness to experience and admire.

The role and key duties

• Curate an unforgettable and bespoke experience for our guests from start to finish;
• Deliver onsite a range of treatments including body treatments, facials, massages & hair treatments to our guests in our well-appointed luxury treatment rooms;
• Provide a high level of personalised guest service & offer a relaxing experience;
• Provide recommendations and upsell retail products to guests;
• Keep the spa operations running smoothly & clean all areas of the spa after use.

Essential Criteria required to be considered

• Certificate IV in Beauty Therapy or higher (essential);
• Minimum 1-2 years' experience as a massage therapist (essential) 
• Strong knowledge of wellbeing, skin and wellness products with ability to guide and educate our guests;
• A warm, professional, and guest-focused approach;
• Ability and willingness to commence work on a rotating roster including weekends and public holidays;
• Reliable transport to get to and from the retreat;
• Be located close to our retreat or be willing to relocate.

Salter Brothers Hospitality Benefits

• Huge range of discounts across our entire portfolio of luxury hotels and retreats including accommodation, F&B and Spa discounts;
• Friends and family discounts;
• Access to Employee Assistance Program (EAP);
• Caring and progressive culture where all team members are celebrated & recognised regularly;
• Opportunities for career development and mobility across our 20+ Australian properties (and growing!).

The Role

We are seeking a passionate and experienced Guest Services Manager to lead our accommodation and spa operations, ensuring every guest enjoys a seamless, personalised, and memorable stay.

As the Guest Services Manager, you will oversee Front Office, Housekeeping, and Spa operations, ensuring excellence across all guest touchpoints. You’ll be a key member of the property leadership team, acting as second-in-command to the General Manager and leading the lodge in their absence.

About Spicers Peak Lodge

Spicers Peak Lodge is perched atop a mountain on 8,000 acres in Queensland high country and just 90 minutes drive from Brisbane CBD, offering an all inclusive, intimate Australian wilderness lodge experience.

The Lodge sits 1,100 metres above sea level with views across to the surrounding peaks. From untouched rainforest and rugged mountain escarpments to the pristine backdrop of World Heritage Listed national park and ancient volcanic regions, there is no shortage of unspoiled wilderness to experience and admire.

The role and key duties;

• Lead and empower teams across Front Office, Housekeeping, and Spa to exceed guest expectations.
• Drive a culture of genuine hospitality, accountability, and excellence.
• Onboard and train new team members, fostering a high-performance culture.
• Conduct regular one-on-ones and performance reviews to support growth and development.
• Manage rosters and approve timesheets across departments.
• Act as Manager on Duty when required.
• Build strong relationships with guests, tailoring experiences to their preferences.
• Manage stock ordering and inventory control.
• Achieve room turnaround targets and maximise productivity.
• Ensure all operations align with Spicers Retreats and Salter Brothers Hospitality standards.
• Champion workplace safety and respond to incidents with care and compliance.

Essential criteria required to be considered; 

• 3–5 years’ leadership experience in luxury hospitality, with hands-on exposure to Front Office, Housekeeping, and Spa.
• Proven ability to lead and develop high-performing teams.
• Strong business acumen including reservations systems, yield management, and reporting.
• Exceptional communication and interpersonal skills.
• Understanding of fine dining service standards and event operations.
• Highly organised with a keen eye for detail and time management.
• Proactive problem-solver with a guest-first mindset.

Salter Brothers Hospitality Benefits

• Huge range of discounts across our entire portfolio of luxury hotels and retreats including accommodation, F&B and Spa discounts;
• Friends and family discounts;
• Access to Employee Assistance Program (EAP);
• Caring and progressive culture where all team members are celebrated & recognised regularly;
• Opportunities for career development and mobility across our 20+ Australian properties (and growing!).

To apply online, please click on the apply button or alternatively, for a confidential discussion please contact Emma Martin our Director of Talent Acquisition on emma.martin@salterbrothershospitality.com 

Saffire Freycinet is the world famous, award-winning, all-inclusive luxury resort, nestled in the heart of Tasmania’s stunning Freycinet National Park. A true gem of Coles Bay, Saffire offers the pinnacle of opulent accommodation in Australia, boasting a lavish set of 20 suites. Our guests indulge in unparalleled relaxation at our exquisite lodge, set against the breathtaking backdrop of Wineglass Bay.

Guests can relax in our world-class day spa and savour unforgettable culinary delights. Being nestled within Freycinet National Park, guests are granted exclusive access to some of Tasmania’s most stunning natural wonders, encouraged to embark on a guided hike through pristine wilderness, explore the secluded coves of Great Oyster Bay, or simply relax on your private balcony and soak up the panoramic views.

Our wonderful team who deliver this opulent experience with expertise also enjoy this breathtaking location with a host of benefits!

What you can expect from a day in this role:

As Spa Supervisor, you will work closely with the Spa Manager to support the daily operations of our luxurious spa. In this hands-on role, you'll help lead a team of skilled therapists, ensuring exceptional service standards and a seamless guest experience. Your responsibilities will include coordinating schedules, maintaining treatment quality, overseeing spa presentation and cleanliness, and delivering a range of treatments.

What you will bring to the role:

• A Diploma in Beauty Therapy coupled with proven experience in a luxury spa, lodge, or similar setting
• Ideally, you’ll also bring experience in a senior therapist or supervisory role to support your leadership skills
• Strong interpersonal and leadership skills, with the ability to support and motivate a team
• Excellent attention to detail and a commitment to delivering high standards in both guest service and spa operations
• Confident in managing day-to-day responsibilities while escalating key issues to the Spa Manager
• Flexibility to work across a range of shifts, including weekends and holidays
• Driver’s licence and vehicle (preferred), or reliable transport to the property

What you can expect from us:

By joining the team at Saffire, you will gain exposure to working with inspiring industry mentors, and gain the satisfaction knowing you are contributing to creating memorable guest experiences. This role is in a beautiful remote Tasmanian location, but still only a two hour drive away from Hobart and Launceston.

Our staff has access to live in subsidised and fully-furnished accommodation in Tasmania’s breathtaking Freycinet National Park which is located only 10 minutes drive from holiday town, Coles Bay. You can also expect access to Wi-Fi, gym, and entertainment facilities at the employee accommodation site, as well as a complimentary meal on your shift.

You’ll also receive access to hundreds of discounts across many brands, helping you save on everyday expenses, including bills, fuel and groceries, fashion, restaurants, and entertainment.

Interested? Take the next steps:

We look forward to hearing from you, so click “Apply” and follow the steps to send us your resume and cover letter addressing what you will bring to the role.

For any further information, please contact Lauren Murfet, Talent Acquisition Advisor at: lmurfet@federalgroup.com.au

To learn about working with one of the Federal Hospitality properties, explore our careers website at www.federalhospitalitycareers.com.au.

Saffire Freycinet is the world famous, award-winning, all-inclusive luxury resort, nestled in the heart of Tasmania’s stunning Freycinet National Park. A true gem of Coles Bay, Saffire offers the pinnacle of opulent accommodation in Australia, boasting a lavish set of 20 suites. Our guests indulge in unparalleled relaxation at our exquisite lodge, set against the breathtaking backdrop of Wineglass Bay.

Guests can relax in our world-class day spa and savour unforgettable culinary delights. Being nestled within Freycinet National Park, guests are granted exclusive access to some of Tasmania’s most stunning natural wonders, encouraged to embark on a guided hike through pristine wilderness, explore the secluded coves of Great Oyster Bay, or simply relax on your private balcony and soak up the panoramic views.

Our wonderful team who delivers this opulent experience with expertise also enjoy this breathtaking location with a host of benefits!

What you can expect from a day in this role:

In this role you will support the Food & Beverage Manager and will work with the team to ensure that each guest receives individually tailored professional service. You will manage food & beverage operations, liaise with key stakeholders and assist with staff training and development.

The successful candidate will be responsible for: 

• Assisting the Food & Beverage Manager in day-to-day operations of the restaurant and bar

• Working closely with the Executive Chef and kitchen team to create wine matching for meals

• Maintaining a constant focus on providing excellent guest experience at all times

• Lead, mentor and train the food & beverage team, ensuring a positive working environment

• Supporting the recruiting and onboarding of new team members

• Handling ordering and overseeing inventory management

What you will bring to the role:

• Previous experience in a Luxury Lodge environment or similar,

• Minimum 2 years supervisory or management experience

• Strong focus on staff training and development

• Excellent food and wine knowledge

• Strong interpersonal and people skills

• Flexibility and reliability to work across a variety of shifts,

• A desire to learn, develop and continuously improve, and

• Vehicle and drivers' licence (preferred), or other modes of accessibility to the property.

What you can expect from us:

By joining the team at Saffire, you will gain exposure to working with inspiring industry mentors, and gain the satisfaction knowing you are contributing to creating memorable guest experiences. This role is in a beautiful remote Tasmanian location, but still only a two hour drive away from Hobart and Launceston.

Our staff has access to live in subsidised and fully-furnished accommodation in Tasmania’s breathtaking Freycinet National Park which is located only 10 minutes' drive from holiday town, Coles Bay. You can also expect access to Wi-Fi and gym facilities at the employee accommodation site as well as a complimentary meal on your shift.

You’ll also receive access to hundreds of discounts across many brands, helping you save on everyday expenses, including bills, fuel and groceries, fashion, restaurants, and entertainment.

Interested? Take the next steps to apply

Click “Apply” and follow the steps to send us your resume. For any further information, please contact Lauren Murfet, Talent Acquisition Advisor at: Lmurfet@federalgroup.com.au

If this isn’t the right role for you but you’re interested in working at one of the Federal Hospitality properties, please check out our other current vacancies on our group website www.federalhospitalitycareers.com.au

The Lodge:

Globally celebrated and the winner of multiple, prestigious awards since first opening in 2008, Southern Ocean Lodge on Kangaroo Island now has an opportunity for an Executive Chef to lead the team and culinary offer

Perched atop the clifftops overlooking the Southern Ocean, the lodge combines contemporary design, world-class dining, and an immersive connection with nature.  Join us in celebrating the resilient spirit of Kangaroo Island, its diverse wildlife and its vibrant community.

Southern Ocean Lodge is part of Baillie Lodges - an Australia-based collection of 10 award-winning luxury lodges with properties in four countries and across three continents.

The Role:

Southern Ocean Lodge's food philosophy very naturally, is underpinned by the glorious agricultural abundance – whether it be direct from our modest kitchen garden or local Kangaroo Island farmers.  As Executive Chef, you will curate and develop our daily-changing Dinner tasting menu alongside our elevated breakfast and lunch offer. You will draw not just from the abundance of local produce, but also from your own culinary journey and experiences.

This role requires someone who can effortlessly move between leading the culinary direction of the lodge as well as being a hands-on leader who can support the kitchen team in daily operations.

This is an ideal time to join Baillie Lodges, with strong growth and career opportunities as the group continues to expand on a global scale.

You will have:

• Significant experience in kitchen management, ideally in the luxury segment
• A passion for all things food & beverage, with experience in F&B management
• A great sense of humour and the ability to instil this approach in your team
• The willingness to support the kitchen and broader lodge team in day-to-day operations
• Strong financial management skills and organisational abilities
• The highest level of attention to detail
• An entrepreneurial drive and spirit, with a sense of creativity
• Exceptional interpersonal skills with the ability to communicate with all levels of guests and team members

We offer:

• Competitive salary package including FOC accommodation and all meals,
• 6 weeks annual leave each year, and a yearly bonus.
• The opportunity to live amongst the rugged beauty of Kangaroo Island
• Team and family accommodation discounts across all Baillie Lodges properties