Careers

“Saffire is a special property. From both team and career perspectives, I’ve never seen anything like it; a luxury resort that makes guests feel at home” – Patrick, General Manager

 About Saffire 

Saffire Freycinet is the world famous, award-winning, all-inclusive luxury resort, nestled in the heart of Tasmania’s stunning Freycinet National Park. A true gem of Coles Bay, Saffire offers the pinnacle of opulent accommodation in Australia. Our guests indulge in unparalleled relaxation at our exquisite lodge, set against the breathtaking backdrop of Wineglass Bay.

Saffire stands out with its distinctive design and exceptional features, complemented by our bespoke approach to individually tailored experiences and packages. Our lavish Freycinet accommodation boasts 20 sumptuous suites, each offering breathtaking views of the Hazards Mountains. Guests can relax in our world-class day spa and savour unforgettable culinary delights. Being nestled within Freycinet National Park, guests are granted exclusive access to some of Tasmania’s most stunning natural wonders, encouraged to embark on a guided hike through pristine wilderness, explore the secluded coves of Great Oyster Bay, or simply relax on your private balcony and soak up the panoramic views.

What you can expect in a day in this role:

Reporting directly to the General Manager, the Reservations Manager will oversee all aspects of our direct, agent, and wholesale reservations on a daily basis, collaborating closely with our Trade team in Hobart. You will play a key role in delivering an exceptional pre-arrival experience, ensuring that guests are seamlessly transitioned to the property for a flawless stay.

What you will bring to the role:

• Highly developed organisational skills and a fine eye for detail,
• An advanced level of general computer literacy including intermediate/advance knowledge of the Microsoft Office suite and RMS Hotel Management System (preferred),
• Proven leadership skills, with the ability to lead by example and an ongoing commitment to team development,
• Strong interpersonal and communication skills that can be tailored to a variety of internal and external stakeholders, and
• Well experienced in a highly guest centric role and equipped with the ability to sell property experiences and services to exclusive, discerning guests.

What you can expect from us:

By joining the team at Saffire, you will gain exposure to working with inspiring industry mentors, and gain the satisfaction knowing you are contributing to creating memorable guest experiences. This role is in a beautiful remote Tasmanian location, but still only a two hour drive away from Hobart and Launceston.

Our staff has access to live in subsidised and fully-furnished accommodation in Tasmania’s breathtaking Freycinet National Park which is located only 10 minutes drive from holiday town, Coles Bay. You can also expect access to Wi-Fi, gym, entertainment and BBQ facilities at the employee accommodation site as well as a complimentary meal on your shift.

You’ll also receive access to hundreds of discounts across many brands, helping you save on everyday expenses, including bills, fuel and groceries, fashion, restaurants, and entertainment.

Interested? Take the next steps..

Click “Apply” and follow the steps to send us your resume.

For any further information, please contact Lauren Murfet, Talent Acquisition Advisor at:  lmurfet@federalgroup.com.au

If this isn’t the right role for you but you’re interested in working at one of the Federal Group properties, please check out all of our current vacancies on our website www.federalgroup.com.au

The Role

We have an exciting new opportunity at Spicers Peak Lodge for a full time Sous Chef to join the team. You will be an integral part of delivering our dining experience to our guests, whether it be for a conference, leisure group or for our dining offering.

About The Peak Restaurant

Perched atop a mountain on 8,000 acres in Queensland high country and just 90 minutes drive from Brisbane CBD, Spicers Peak Lodge offers an exclusive, intimate Australian wilderness lodge experience. The Lodge sits 1,100 metres above sea level with views across to the surrounding peaks. From untouched rainforest and rugged mountain escarpments to the pristine backdrop of World Heritage Listed national park and ancient volcanic regions, there is no shortage of unspoiled wilderness to experience and admire.

With such a uniquely Australian setting it’s only fitting that our restaurant, The Peak, is an exceptional dining experience. With a menu offering only the very best of Australian produce sourced as locally as possible, this is truly dining at the height of luxury.

The role and key duties;

• Assist in leading the kitchen team to provide a quality and profitable dining experience that is in line with the vision of the restaurant.
• Lead by example to ensure the overall guest experience exceeds expectations;
• Deliver all food experiences for the property including: restaurant dining; functions, weddings, events and experiential dining opportunities;
• Work closely with the Head Chef to ensure the overall success of your team and the retreat.

Essential criteria required to be considered;

• Chef trade qualification (essential);
• Minimum 3 years experience as a Senior CDP or Sous Chef in a fine dining, hatted environment (essential);
• A commitment to assist in leading, training and developing a small team;
• An understanding of BOH operations including ordering, stock takes, rostering, menu planning and financials;
• Ability and willingness to commence work on a rotating roster including weekends and public holidays;
• Located close to our restaurant with a reliable vehicle or a willingness to relocate.

To apply online, please click on the apply button or send your resume through directly to emma.martin@salterbrothershospitality.com

The Role

Do you thrive in a luxury environment where every detail matters, and every guest is treated like family?

At Spicers Peak Lodge, we are searching for a Full Time Guest Service Agent who embodies the essence of warm hospitality and is driven to exceed expectations at every turn.

About Spicers Peak Lodge

Perched atop a mountain on 8,000 acres in Queensland high country and just 90 minutes drive from Brisbane CBD, Spicers Peak Lodge offers an exclusive, intimate Australian wilderness lodge experience. The Lodge sits 1,100 metres above sea level with views across to the surrounding peaks. From untouched rainforest and rugged mountain escarpments to the pristine backdrop of World Heritage Listed national park and ancient volcanic regions, there is no shortage of unspoiled wilderness to experience and admire.

With such a uniquely Australian setting it’s only fitting that our restaurant, The Peak, is an exceptional dining experience. With a menu offering only the very best of Australian produce sourced as locally as possible, this is truly dining at the height of luxury

The role and key duties;

• Welcoming guests and ensuring they feel at home from the moment they arrive.
• Checking guests in and out with seamless efficiency.
• Curating bespoke itineraries, from activities, spa and dining experiences
• Crafting and serving signature cocktails that reflect the charm of our boutique bar
• Anticipating needs and being the gracious host that guests remember.
• Handle guest inquiries, requests, and complaints promptly and professionally;
• Place pre-arrival phone calls and answer phone queries;
• Surprise and delight our guests by offering the famous Spicers experience;
• Provide food and beverage service to our guests as required;
• Build and maintain positive customer relationships.

Essential criteria required to be considered;

• Prior experience as a receptionist, GSA or front office attendant from a luxury Hotel environment;
• QLD RSA certificate (essential);
• Experience in F&B service, as well as making cocktails;
• An affinity for numbers and administration;
• Prior experience with PMS and end of day reconciliation;
• A talent for customer service with a vibrant and outgoing nature;
• Passion for creating memorable moments for our guests;
• Willingness to work weekends and evenings as required.

To apply online, please click on the apply button or submit a resume directly to emma.martin@salterbrothershospitality.com

ABOUT US:
Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond’s impressive tourism brands include the iconic trains: The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; the historic Telegraph Station, barefoot luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventure, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

ABOUT SAL SALIS:
Nestled along the breathtaking coastline of Ningaloo Reef, Sal Salis offers a unique blend of luxury and adventure, where the beauty of nature meets unparalleled comfort. Guests can unwind in elegantly designed eco-friendly safari tents, surrounded by stunning landscapes and the vibrant marine life of one of the world’s largest fringing reefs. From swimming with whale sharks to snorkelling with the resident turtles, every moment at Sal Salis is crafted to create unforgettable experiences. With a commitment to sustainability and exceptional service, Sal Salis invites you to immerse yourself in a serene getaway that celebrates both the wonders of the natural world and the joys of indulgence.

ABOUT THE ROLE:
Step into a pivotal role as the Lodge Manager at Sal Salis Ningaloo Reef, where your leadership will shape unforgettable guest experiences against the backdrop of stunning coastal beauty. This is not just a management position; it’s an opportunity to be the heart and soul of our eco-luxury haven. You will inspire and empower your team to deliver exceptional service to our guests, fostering a collaborative environment where creativity and passion for hospitality thrive.

Responsibilities include but are not limited to:

• Manage the daily operations of the resort with a hands-on approach, ensuring seamless coordination between the front of house, housekeeping, restaurant, and maintenance teams.
• Develop and implement innovative policies and procedures that enhance operational efficiency and elevate the overall guest experience.
• Create and manage budgets while closely tracking expenses to ensure financial performance aligns with the resort's goals.
• Recruit, train and build a team that communicates and works professionally, providing regular feedback to each individual.
• Ensure the resort adheres to all local and state regulations, prioritising safety in every aspect of the operations.
• Track guest satisfaction using the Net Promoter Score, proactively addressing any issues to ensure a flawless and enjoyable experience for every guest.
• Collaborate with other departments, such as sales and marketing, to enhance the resort's visibility and attract guests, creating a unified strategy for success.
• Foster and nurture relationships with key suppliers, owners, investors, and stakeholders.
• Prepare and deliver monthly reports and updates to provide insights on operational performance and strategic initiatives.

ABOUT YOU:
The perfect candidate will showcase exceptional leadership and communication skills, paired with a strong background in financial management and budgeting. You will excel in a dynamic environment, effectively leading diverse teams while staying at the forefront of industry trends and best practices.

Requirements:

• You have a true appreciation for nature and believe in sustainability and looking after your environment.
• Bachelor’s degree in hospitality management or related field.
• Minimum of 5 years of experience in resort management.
• Proven experience in managing project and CAPEX works is highly desirable.
• Previous experience in delivering high-end food and beverage services.
• Possess a valid Western Australia Approved Manager's License.
• Hold a valid Passenger Transport Driver (PTD) authorisation
• Proven ability to manage budgets and financial performance.
• Proficient in Microsoft Office and resort management software.

A National Criminal History Check is a mandatory step in the recruitment process.

BENEFITS INCLUDE:

• A fantastic opportunity to be part of a dynamic and expanding tourism business.
• Generous discounts on Journey Beyond travel and experiences.
• Competitive salary package, including accommodation and all meals.
• Study Assistance Program.
• Parental Leave benefits.
• Purchased Leave options.
• Employee Referral Program.
• Discounts on private health insurance.
• Access to an Employee Assistance Program.
• Exclusive discounts on Journey Beyond merchandise.

The Lodge

Refreshingly off the radar, Capella Lodge is Lord Howe Island’s premium luxury retreat, offering the ultimate island castaway escape. Nestled at the foot of the towering Mounts Gower and Lidgbird, Capella welcomes spectacular views of the ocean, subtropical reef and rolling green pastures. A contemporary architectural design channels the carefree spirit of the Australian beach house.  Nine island-style guest suites offer a relaxed, barefoot luxury vibe designed to reflect Lord Howe’s pristine natural environment.

Capella Lodge is part of Baillie Lodges, an Australia-based collection of nine award-winning luxury lodges with properties in four countries and across three continents.

The Role

Commencing in mid-2025, this is the opportunity of a lifetime for an enthusiastic hands-on Maintenance Manager to oversee and maintain our facilities. You’ll be at the heart of our operation, ensuring that everything runs smoothly behind the scenes.  From responding to maintenance requests to executing all preventative maintenance, breakdowns and repairs across the property, you’ll also contribute to creating memorable experiences for our guests.

With demonstrated experience in a similar role, you will have a strong work ethic, the ability to prioritise multiple projects, high standards and attention to detail across a myriad of tasks.  You’ll also love the outdoors and enjoy living in paradise!

This is an ideal time to join Baillie Lodges, with strong growth and career opportunities as the group continues to expand on a global scale.

You’ll ideally have…

• Extensive experience in maintenance in the hotel/resort industry
• A relevant trade qualification is advantageous but not essential
• Management experience in a remote working environment
• The ability to handle complex logistical challenges that come with remote island operations
• Experience with maintenance management and remote site infrastructure (the lodge operates its own potable water system and waste treatment plant)
• Experience with pool and spas, both motor + electric vehicles, refrigeration, commercial kitchens, grounds + garden maintenance and a small fleet of bikes
• A current unrestricted New South Wales driver licence and Senior First Aid certificate
• A great sense of humour and the ability to instil this approach in your team
• The willingness to support the broader lodge team in day-to-day operations

The benefits…

• Competitive salary package including 8 weeks of annual leave each year
• On-site accommodation and meals are provided as part of the package
• Team accommodation discounts across all Baillie Lodges properties
• The chance to call Lord Howe Island home, exploring its rugged beauty and rich heritage in your downtime